Terms of use
Draft — this text must be reviewed by Barnav and legal counsel before final publication.
1. Barnav as intermediary
All communication between shipper and driver goes through Barnav support only. Exchanging contact details or making direct deals is not allowed.
2. Sign-up and approval
Accounts are activated after a call and review by support. False information or documents lead to rejection or blocking.
3. Publishing loads
No load is published without review and approval by support. Barnav may correct load details for accuracy.
4. Rates and commission
The final rate is set by support. The shipper pays the final rate to Barnav and Barnav settles the driver's share.
5. Cancellation and penalties
Cancellations must be reported through support. Cancellation fees or penalties are recorded only by support, with a stated reason.
6. Documents and temperature
Drivers must submit each stage's documents and reefer temperature on time. Missing documents can hold the next trip stage.