How to use Barnav
Step by step, from signing up to delivery and settlement. Stuck somewhere? Write to support under “Messages”.
Guide for drivers
- 1
Sign up and documents
Sign up with your mobile number, add your truck and send photos of your smart card, licence, vehicle card and ID. Support checks them and activates your account. If a document is rejected, the reason is shown under “My account” and you resend it with one tap.
Driver sign-up - 2
Connect Telegram
Tap “Connect Telegram” under “My account”. Load alerts, support messages and trip steps also arrive in Telegram, and you share your Live Location from there.
- 3
Loads for me
“Loads for me” shows only loads that fit your truck and chosen routes. Tap “Request this load”. Set your truck types and routes in “Load alerts”.
Loads for me - 4
Selection and transport order
When you are selected you get a message, and the transport order — loading and unloading places, your fare and the documents each step needs — appears on the “Trip” page.
- 5
The trip, step by step
On the “Trip” page just tap the orange “Next step” button. If a step needs a document (loading photo, seal, CMR…), take the photo right there. Send your position and the reefer temperature from the same page or Telegram.
- 6
Delivery and money
After delivery, “Money” shows each load's fare, what you received and what is left, with payment receipts. Every payment accounting records shows there at once.
My money
Guide for shippers
- 1
Sign up
Sign up with your mobile and company phone. Barnav support calls you and activates the account.
Shipper sign-up - 2
Post a load
Enter origin, destination, cargo, weight, temperature, truck type and loading date. Add your proposed rate if you have one; “Freight quote” helps you estimate.
Post a load - 3
Review and rate
Support reviews the load and agrees the final rate with you; then it is published and suitable drivers are alerted.
- 4
Driver and live tracking
Once a driver is selected you follow the steps, the position on the map, the reefer temperature and approved documents (loading photos, seal, weighbridge, CMR) on the load's page. You can send the tracking link to your buyer.
- 5
Documents
Send the documents Barnav asks for (invoice, packing list, certificates) on the load's page. All files of every load are collected under “My documents”.
My documents - 6
Payment and slips
“Money” shows what you owe, recorded payments with receipts and your invoices. After a transfer, send the slip photo with “Send a payment slip”; accounting checks and records it.
My money
Frequently asked questions
Why can't I see the driver's or shipper's phone number?
On Barnav every arrangement goes through support so both sides stay safe. Support passes your messages on to the other side.
How long are documents and slips kept?
A load's documents and slips are deleted 7 days after its account is fully settled. Amounts, payments and invoices always remain. Download anything you need before then.
No notifications on my phone?
Browsers allow phone notifications and GPS only on https addresses. Tap “Connect Telegram” to get every alert in Telegram.
I forgot my password.
Tap “Forgot your password?” on the log-in page and confirm your number in Bale or Telegram, then set a new one — no SMS needed.
How is the freight paid?
The shipper pays Barnav and Barnav pays the driver's fare. Every payment is recorded with its receipt in both sides' “Money” section.